Last Updated: 14 October 2024
This Refund Policy explains how refunds are handled for all services, subscriptions and lead generation products supplied by LinkPage Australia. By purchasing or using our services, you agree to this Refund Policy.
1.1. All payments made to LinkPage are final.
1.2. Once payment is received, no refunds will be issued for any subscription, sign up fee, pay per lead purchase or digital service.
1.3. This strict no refund policy applies regardless of lead volume, lead quality, conversion outcome or business performance.
1.4. By using our services you acknowledge and accept this policy in full.
2.1. A refund of the sign up fee may be considered only if no leads were delivered during the trial period.
2.2. If at least one lead was delivered, the trial is considered fulfilled and no refund will be available.
2.3. Any trial period is a goodwill offer and may be updated or withdrawn at any time.
3.1. Subscription fees renew automatically unless cancelled before the next billing date.
3.2. Cancelling a subscription stops future payments only.
3.3. Subscription fees already processed are not refundable under any circumstances.
4.1. Payments for individual leads are final and non refundable.
4.2. LinkPage does not guarantee that customer enquiries will convert into paid work.
4.3. LinkPage is not responsible for missed calls, unanswered enquiries or unsuccessful follow up attempts.
5.1. LinkPage delivers real customer enquiries but does not guarantee the intent, accuracy or reliability of individual customers.
5.2. No refunds will be provided for leads that do not convert or for customers who fail to respond.
5.3. Lead outcomes depend on your follow up process, quoting, communication and service quality.
6.1. Our no refund policy exists due to the significant advertising and marketing costs required to generate exclusive leads.
6.2. Leads are delivered only to you and are never shared with competitors within your subscribed category and region.
7.1. Any attempt to dispute payments or file chargebacks after receiving leads or subscription benefits will be considered a breach of this policy.
7.2. LinkPage reserves the right to suspend or terminate your account immediately in the event of a chargeback.
7.3. LinkPage may provide evidence of service delivery to your bank or provider during dispute resolution.
8.1. LinkPage may, at its sole discretion, issue a credit or goodwill adjustment in exceptional situations.
8.2. This is not an obligation and does not create precedent for future refunds.
9.1. Our services are delivered digitally and consist of marketing activity and customer enquiries.
9.2. Under Australian Consumer Law, refunds are not required where a service is delivered as described.
9.3. You acknowledge that the nature of lead generation does not guarantee specific outcomes, volumes or revenue.
For questions about this Refund Policy or to discuss your account, please contact:
LinkPage
Email: info@linkpage.com.au
